Binding Voice of Customers The BiVoC co-creation canvas – Strategic questions Peter HorvathSeptember 2, 20204 min read
Binding Voice of Customers The BiVoC co-creation canvas – Prerequisites Peter HorvathAugust 26, 20204 min read
Binding Voice of Customers What does a Swiss-style Direct Democracy mean for an organization? Introducing BiVoC Peter HorvathJuly 1, 20203 min read
service design analysisSwiss direct democracy Direct democracy – a service design analysis II, challenging a law Peter HorvathMarch 18, 20202 min read
service design analysisSwiss direct democracy Direct democracy – a service design analysis I/b, details of changing the constitution Peter HorvathFebruary 12, 20203 min read
service design analysisSwiss direct democracy Direct democracy – a service design analysis I/a, changing the constitution Peter HorvathFebruary 11, 20202 min read
definitionsIntroduction What is service design? Here is one explanation of many Peter HorvathAugust 19, 20192 min read