In a previous post I presented the Binding Voice of Customer (BiVoc) co-creation canvas, and then the Prerequisites a company ideally needs to get started. Once these prerequisites are ticked off, the company needs to...
Posts module with custom content
Peter HorvathInjected content
This is custom content injected into a module instead of the 2nd post. You can use any text, HTML or shortcodes here to display various content like text, ads, newsletter forms, just to name a few!
The BiVoC co-creation canvas – Prerequisites
In a previous post I presented the Binding Voice of Customer (BiVoc) co-creation canvas, a process for customer co-creation. But to decide whether the ‘Binding Voice of Customer’ is even an option for a company...
What does a Swiss-style Direct Democracy mean for an organization? Introducing BiVoC
Companies already use a wide variety of tactics to include customers in their operations. However, customer involvement in these tactics most often stays on the reactive level of the Co-creation Matrix. Service design...
