Peter Horvath
Imagine a 170 year-old organization, and imagine that it has been building a co-creation system throughout its existence. What could we learn by analyzing its current situation?
Layout A (3 columns)
Layout D (3 columns)
Layout C (3 columns)
Structure – what to expect in terms of content?
In my thesis I will approach direct democracy from a service design perspective, focusing on co-creation. Oh my, that's a lot of things. So how am I structuring my content? I currently plan 5 big sections.
How I started – a mindmap
Mindmaps are generally good starting points for a new project. You start with the main topic in the middle, just a word or expression. Then you add related sub-topics, connecting topic and sub-topic with a line. Then...
Goals – why am I doing this?
Using direct democracy as a model for co-creation in commercial organizations – why did I chose specifically this topic of for my MBA thesis? There are three answers.
Let’s start at the beginning – what is direct democracy?
In short, it is a system that gives Swiss citizens a first and final say. Direct democracy opposes electoral democracy in that decision making is practiced directly by the people, instead of by representatives of people...
What is service design? Here is one explanation of many
There is a running joke, that if you ask 10 service designers about what it is they do, they will give you 11 definitions. Service design builds on practices of mass manufacturing, communications, industrial design...
