About
I. Introduction
Back after a break
“Customer co-creation”? What does that even mean?
What is service design? Here is one explanation of many
Let’s start at the beginning – what is direct democracy?
II. Co-creation
An update to definition of co-creation
Co-creation summary
7, Measurement – is co-creation worth it?
6, Tools – aka the toolbox of co-creation practitioners
III. Swiss direct democracy
Swiss Direct Democracy analysis – key characteristics
Direct democracy – debates, discussion and trends
Direct democracy – a service design analysis II, challenging a law
Direct democracy – a service design analysis: the red booklet
IV. Effects on society
Direct Democracy’s effects on customer expectations
Direct Democracy’s Effects on Companies
V. Binding Voice of Customers
The BiVoC co-creation canvas – Strategic questions
The BiVoC co-creation canvas – Prerequisites
The BiVoC co-creation canvas
What does a Swiss-style Direct Democracy mean for an organization? Introducing BiVoC
Search
About
I. Introduction
Back after a break
“Customer co-creation”? What does that even mean?
What is service design? Here is one explanation of many
Let’s start at the beginning – what is direct democracy?
II. Co-creation
An update to definition of co-creation
Co-creation summary
7, Measurement – is co-creation worth it?
6, Tools – aka the toolbox of co-creation practitioners
III. Swiss direct democracy
Swiss Direct Democracy analysis – key characteristics
Direct democracy – debates, discussion and trends
Direct democracy – a service design analysis II, challenging a law
Direct democracy – a service design analysis: the red booklet
IV. Effects on society
Direct Democracy’s effects on customer expectations
Direct Democracy’s Effects on Companies
V. Binding Voice of Customers
The BiVoC co-creation canvas – Strategic questions
The BiVoC co-creation canvas – Prerequisites
The BiVoC co-creation canvas
What does a Swiss-style Direct Democracy mean for an organization? Introducing BiVoC
Search
Search
Layout 1 - color
Layout 1
Slider example
Introduction
8 articles
definitions
3 articles
Co-creation
11 articles
Case studies
1 articles
Swiss direct democracy
15 articles
service design analysis
4 articles
organizational analysis
6 articles
co-creation analysis
2 articles
Summary
2 articles
Effects on society
2 articles
Binding Voice of Customers
5 articles
Layout 2 - color
Layout 2
Layout 3 - color
Layout 3
Introduction
8 articles
Layout 4 - color
Layout 4
Layout 5 - color
Layout 5
Introduction
8 articles
About
I. Introduction
Back after a break
“Customer co-creation”? What does that even mean?
What is service design? Here is one explanation of many
Let’s start at the beginning – what is direct democracy?
II. Co-creation
An update to definition of co-creation
Co-creation summary
7, Measurement – is co-creation worth it?
6, Tools – aka the toolbox of co-creation practitioners
III. Swiss direct democracy
Swiss Direct Democracy analysis – key characteristics
Direct democracy – debates, discussion and trends
Direct democracy – a service design analysis II, challenging a law
Direct democracy – a service design analysis: the red booklet
IV. Effects on society
Direct Democracy’s effects on customer expectations
Direct Democracy’s Effects on Companies
V. Binding Voice of Customers
The BiVoC co-creation canvas – Strategic questions
The BiVoC co-creation canvas – Prerequisites
The BiVoC co-creation canvas
What does a Swiss-style Direct Democracy mean for an organization? Introducing BiVoC